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Salesforce vs Netsuite: The Ultimate Showdown

In the battle of the CRM systems, it’s clear that salesforce and NetSuite are the top contenders. But which one is the best? Only one way to find out…

Why Salesforce?

Salesforce is a comprehensive CRM software that offers a wide range of features and capabilities to help businesses streamline their operations, increase sales, and improve customer engagement. It is a web-based platform that can be accessed from anywhere, anytime, and from any device.

Some of the key features of Salesforce include:

– Lead management: Salesforce provides a central repository for all your leads, making it easy to track and manage them. It also allows you to score and rank your leads so you can prioritize follow-ups.
– Opportunity management: Salesforce provides a complete view of every opportunity so you can track its progress and keep tabs on your pipeline. It also allows you to forecast sales and identify trends.
– Accounts and contacts: Salesforce gives you a 360-degree view of all your accounts and contacts, making it easy to manage your customer relationships. It also allows you to segment your customers for targeted marketing campaigns.
– Activity tracking: Salesforce keeps track of all the activities associated with each opportunity so you can see what’s working and what’s not. This includes things like emails, phone calls, meetings, tasks, etc.
– Reporting and analytics: Salesforce provides powerful reporting and analytics tools to help you identify trends, spot opportunities, and make better decisions.

Overall, Salesforce is an incredibly versatile CRM platform that can be customized to meet the specific needs of any business. If you’re looking for a comprehensive CRM solution that can help take your business to the next level, Salesforce is definitely worth considering.

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Why NetSuite?

NetSuite provides a comprehensive, integrated suite of cloud-based business applications that enables companies to run their core business operations in the cloud. NetSuite’s applications are delivered in a single, unified NetSuite platform, which includes all the functionality needed to run a business—from financials and accounting to inventory and order management, eCommerce, and CRM.

The NetSuite platform is built on a modern, cutting-edge technology stack that includes a highly extensible workflow engine, social and mobile collaboration capabilities, robust search and analytics tools, and an open standards-based development environment. This robust technology foundation enables NetSuite customers to easily customize and extend the NetSuite application to meet their specific business needs.

Key Differences between Salesforce and NetSuite

Salesforce and NetSuite are two of the most popular CRM (customer relationship management) software on the market. Both Salesforce and NetSuite offer a wide range of features and functionality to help businesses manage their customer data, but there are some key differences between the two platforms.

Here are some of the key differences between Salesforce and NetSuite:

-NetSuite is an on-premise software, while Salesforce is a cloud-based software. This means that with NetSuite, you will need to install the software on your own servers, while with Salesforce, you can access the software online without having to install anything.

-NetSuite is a more comprehensive CRM platform that includes features like accounting and ERP (enterprise resource planning), while Salesforce focuses primarily on CRM features.

-Salesforce offers a lower price point for their basic CRM plans, while NetSuite offers a more flexible pricing model that is based on the number of users.

-NetSuite has been around for longer than Salesforce and has been acquired by Oracle in 2016.

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Pricing Comparison between Salesforce and NetSuite

Salesforce CRM pricing starts at $25 per month per user. NetSuite CRM pricing starts at $99 per month. So, Salesforce is less expensive when you compare the two on a per-user basis.

When it comes to features, both Salesforce and NetSuite offer a wide range of features. However, Salesforce is more focused on sales and marketing features, while NetSuite is more geared towards customer support and service features.

Another thing to consider is that Salesforce offers a number of discounts for certain users, such as students and non-profit organizations. NetSuite does not offer any discounts that we are aware of.

Finally, it’s important to note that Salesforce CRM is a cloud-based solution, while NetSuite CRM is an on-premise solution. This means that Salesforce CRM is typically easier to set up and use than NetSuite CRM.

Functionality Comparison between Salesforce and NetSuite

Comparing the functionality of Salesforce and NetSuite is like comparing apples to oranges. They are both fruits, but they have different functions. Both CRM (customer relationship management) solutions offer a vast suite of features, but they are built on different philosophies and architectures.

Salesforce was created as a cloud-based CRM solution from the ground up. NetSuite started out as an on-premise ERP (enterprise resource planning) solution and only later added CRM capabilities. This difference is reflected in the way the two solutions are designed and organized.

Salesforce uses a multi-tenant architecture, which means that all customers share the same code base and infrastructure. This makes it easy and quick to deploy new features and updates for all customers at the same time. It also makes it easier to scale up the solution as your business grows.

NetSuite, on the other hand, uses a single-tenant architecture, which means that each customer has their own instance of the software with its own code base and infrastructure. This gives you more control over your data and customizations, but it also means that you have to wait for NetSuite to deploy new updates and features for you. It can also be more difficult to scale up your solution as your business grows because you will need to add new servers and hardware.

One area where Salesforce shines is in its ease of use. The user interface is very simple and easy to navigate, even for users who are not tech-savvy. NetSuite, on the other hand, has a more complex user interface that can be intimidating for new users. It can take some time to get used to navigation around the system.

Salesforce also has an edge when it comes to mobile CRM solutions. Salesforce offers a robust mobile app that lets you access all of your CRM data on the go. NetSuite does not offer a mobile app, but there are third-party apps that you can use to access your data remotely.

When it comes to pricing, Salesforce is generally more expensive than NetSuite because it charges per user per month, while NetSuite charges a monthly fee based on the number of users and the size of your database. However, Salesforce offers a discount for nonprofits while NetSuite does not.

Deployment Comparison between Salesforce and NetSuite

Salesforce is a popular CRM software that can be deployed on-premises or in the cloud. On-premises deployment requires customers to purchase, install, and maintain the Salesforce software on their own servers. In contrast, cloud deployment allows customers to access Salesforce applications and data via the internet.

NetSuite is a cloud-based ERP software that offers on-premises deployment as an option for customers who wish to host the NetSuite software on their own servers. However, on-premises deployment is not as common as cloud deployment, as it generally requires more IT resources and expertise to manage.

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User Adoption and Satisfaction

Salesforce and Netsuite are two popular CRM (customer relationship management) software options. They both offer a lot of features and benefits, but which one is better?

It really depends on your needs. If you are looking for a CRM with a lot of features and customization options, Salesforce is a good choice. If you want a CRM that is easy to use and has a lower learning curve, Netsuite might be a better option.

In terms of user adoption and satisfaction, Salesforce generally comes out on top. This is likely due to its intuitive interface and extensive training resources. However, Netsuite is also a popular CRM option, particularly among small businesses.

Ultimately, the best CRM for your business will depend on your specific needs and preferences.


Salesforce and Netsuite are both CRM (customer relationship management) software. They are both fairly priced and offer a lot of features. However, Salesforce is more user-friendly, while Netsuite is more customizable. If you need a CRM software that is easy to use and doesn’t require a lot of customization, Salesforce is a good choice. If you need a CRM software that you can tailor to your specific needs, Netsuite is a better choice.

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